Attn: Owner/Manager
The Better Business Bureau has been sent the above mentioned complaint from one of your clients concerning their business relations with you.
The detailed information about the consumer's concern is explained in attached document.
Please review this question and inform us about your position.
We kindly ask you to click here to reply this complaint.

We look forward to your prompt attention to this matter.

Sincerely yours,
Roland Dani
Better Business Bureau