Dear Sirs,
The Better Business Bureau has got the above mentioned complaint from one of your customers in respect of their dealings with you.
The detailed information about the consumer's concern is presented in attached document.
Please review this case and advise us of your point of view.
Please click here to respond this complaint.

We look forward to your prompt reply.

Sincerely yours,
Stacie Nieves
Better Business Bureau

Council of Better Business Bureaus
4200 Wilson Blvd, Suite 800
Arlington, VA 22203-1838
Phone: 1 (703) 276.0100
Fax: 1 (703) 525.8277